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Information Technology Excellence Awards

MISAC 2020 Awards



MISAC offers 5 award and recognition programs.

Excellence in IT Practices Award
The Excellence in IT Practices Award is intended to foster and recognize outstanding governance and operation
practices. The program has two levels, Achievement and the higher level of Excellence. The submission and evaluation process requires the submission of a detailed questionnaire that examines the practices across twelve different subject areas. The submission requires not only a direct response to the question but also any backup material that might be appropriate. The submission is evaluated and feedback given by a panel of at least three. It can be a great deal of effort but it will also give you a complete audit of your operation. Some agencies have used the results to support requests for additional resources. For either award level, a MISAC member can present the award to the agency leadership at a board or council meeting. There is a reviewer’s guide available that describes what the responses are graded against.


The 2020 materials to submit for the Excellence in IT Practices award are available.  The due date is Monday, October 26th

New submission address
Submissions are now being sent to the MISAC State Office at Submissions must be in PDF form. Files larger than 10mb need to be submitted by website or transfer tool such as Dropbox.

General Philosophy
The program is designed to be a complete audit of the organization.  It is not expected that every organization can respond to every question.  Every IT organization is different in how needs to supports its customers so there is not necessarily one correct answer on any given question.  The applicant needs to provide an explanation on how that agency addresses the issue that the question is discussing.

Smaller organizations are naturally limited by resources so they may not be addressing some issues as effectively as a larger organization.  The reviewers will take those factors into account.  Small agencies can and do receive the higher ‘Excellence’ award.

  • If the answer is not given then it is graded as a zero.
  • If the answer states that the agency is ‘going to’, then it is assumed that the agency’s policy does not currently exist and is graded as a zero.
  • If the answer begins with a ‘No’ then the reviewers expect an explanation on how the agency is addressing the issue discussed in that question.  Don’t tell us what you are not doing but what you are doing.
  • Examples can be used to receive partial or full credit.
  • Applicants who submit repeat applicants need to ensure all information is updated to reflect the current configuration. Outdated information could result in the application overall rating downgraded.
  • Submittals shall include numbered section tabs to organize the submittal based on sections I – XI and all attachments or reference materials. Response shall refer to the number section tab.
  • If it asks for an attachment, include it.
  • If your answer refers to a policy consider attaching the policy to help the reviewers. Only attach non-confidential policies.

The reviewers guide is available so there is no mystery to what key items the reviewers are looking for in any question.

GIS: If your agency does not provide GIS support then it will not be graded down.  If the agency does provide GIS support and the answers do not meet minimum standards then it will be graded down. The questions are looking for the definition of a strategic plan, data layers, application integration and quality control.

The application fee for the Excellence Award is $100 which can be paid on the MISAC website here.

It takes a great deal of time to fill out the response form and it takes time to evaluate it.  Please consider these hints to make it easier for the reviewers:

  • The program no longer requires hard copies to be submitted.  We have moved to a PDF submittal.
  • On the application, make the font color on the reply different from the question.
  • Please do the math – In your responses include the requested ratios. Don’t make the reviewers calculate them.

Quality in IT Practices Award
The Quality Award program is a subset of the Excellence program and is not as rigorous of a process. It covers similar concepts but doesn't go into as much depth as the Excellence program.  It takes around 15 minutes to apply. Applying for the Quality Award is recommended for every member agency. The application process is done via an online survey.


Please note:  The link for 2020 is An agency application will need to be in by Monday, October 26th.

The application fee for the Quality Award is $25. If paying by check, please make it payable to "MISAC" and submit it to the address shown below. If paying electronically, please go here.

Checks may be submitted to:
950 Glenn Drive, Suite 150
Folsom, CA  95630

Visual Information Award
The Visual Information Award is intended to recognize excellence in creating and displaying visual or graphical information. The submissions can be GIS or map based but they can also be network diagrams or other types of materials. There is no required theme. The judging is done by your peers and it based on how well you get your intended message across. Please submit your PDF entry to: The membership will vote on the submissions.

Please submit your items by Monday, October 26th.  There is no cost for the Visual Information Award.

Click here for the 2018 Visual Information Award Submissions.

Innovation Award
The Innovation Award will recognize the outstanding efforts and innovative solutions by an agency. Has your agency done something to improve services, processes, products or elevate productivity? Big or small, new or doing something different, simple or complex – has it achieved a positive and impactful result in your organization?  As a government agency we all are faced with many challenges: tight budgets, silo thinking, lack of desire to change -- what has your organization done to change for the better?

The intent is that the submission can be on any topic related to your Agency and identify IT involvement. The rating criteria include:

  • The impact of the problem/challenges and how well it is outlined
  • The innovativeness of the solution
  • The quality of the results achieved

The inaugural winner (2011/2012) was the City of Beverly Hills. They implemented and are hosting a video conference training system that will be used by 30 different Fire Departments in Los Angeles County.  They can be large projects, but they can also be small projects.

The submission can be a write up of what the project is. Think of the submission as a PIO blurb: how did it help? How did it work? Please submit your entry to: There is no cost for this program. The submission is due by Monday, October 26th.

President's Award
The President's Award is awarded at the discretion of the MISAC President. It is intended to provide recognition for an individual or organization that has shown an outstanding contribution to MISAC or the Information Technology field. The award can recognize a special project, a department or a person for their achievements. The recipient does not have to be a MISAC member. If you want more information about the President’s Award please contact

For further information on the awards programs, please contact




2020 Award Documentation - Excellence and Quality

Item Name Posted By Date Posted
2020 Excellence Award Application DOCX (60.88 KB) Administration 8/26/2020
2020_MISAC_Excellence_reviewer_guide_.docx DOCX (84.66 KB) Administration 7/31/2020
2020_tips_and_hints_.docx DOCX (159.23 KB) Administration 7/31/2020
MISAC-2020-Excellence-Response-Form_.docx DOCX (46.49 KB) Administration 7/31/2020
more Calendar

2019 MISAC Annual Conference Photos

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