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Certified Government Chief Information Officers (CGCIO™) Program
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Certified Government Chief Information Officers (CGCIO™) Program



MISAC Sponsored Class 2019 - 2020

The 2019-2020 CGCIO West Coast program will launch on May 22, 2019. Meetings will be held at the Hyatt Regency LAX, 6225 West Century Blvd., Los Angeles (just prior to the entrance to LAX).


Course Overview

Instructor Biographies 



Course Overview



Public sector CIOs and IT directors are facing increasing challenges and responsibilities in the era of new governance. As the lines between traditional functional services and departments begin to blur, the IT leadership is charged with 1) managing the constantly expanding role for IT within your government, 2) protecting your government against ever-increasing security threats, and 3) keeping up with the feverish pace of new technology.
The CGCIO™ Certification Program is a twelve-month course that lays the foundation for assessing and addressing some of the most critical issues facing IT leadership in the public sector. The purpose of this program is to equip leaders with the requisite tools to manage and improve their organizational technology assets. During the course of the program, we will address major topics, including IT governance, project management, and risk assessment and management. Each broad topic will examine specific local government issues and draw on participant experience to provide both theoretical and practical applied knowledge to the challenges. Case studies, exercises and guest speakers will be included.


Instructional Institution 
Course Format
The Center for Public Technology at the UNC School of Government created the nation’s first local government-specific Chief Information Officers program in 2004. About the same time the Florida Institute of Government, at Florida State University began such a program too. In 2008, PTI began working with UNC and others in developing a near-identical program with Rutgers University School of Public Affairs and Administration (SPAA). In 2009, the three major universities providing such a course (UNC, FSU, and Rutgers) formed a consortium, with PTI serving as the administrative hub. The aim is to develop and maintain consistent requirements and courses.    

Total Contact hours: 24 

  • Monthly classes on-line—2 hrs./month for 9 months (18 hours)
  • Readings, preparation, writing assignments (100 hours)
  • Three in-person 8 hour classes over the course of the program (24 hours)
  • Online collaboration with peer group (20 hours)
  • Online Courses through SkillPort (Up to 66 hours)
    • IT Project Management
    • Emotional Intelligence
    • Strategic IT Planning
    • IT Essentials
    • Writing Skills
    • Certified Business Analyst
    • Management Software Project Outsourcing
  •  Capstone Project (32 hours)
Course Cost
  • $3,300  MISAC or Affiliated Agencies, PTI members.  $3,800 non-members
  • Textbooks and Diploma/certificate are included as part of fees
In order to participate in the program, PTI/Rutgers proposes the following *six requisites for the CIO Certification Program:
  1. Minimum 7 Years of private or public managerial experience in the technology field, at least three years of technology management.
  2. Minimum 4-year degree from an accredited institution of higher learning.
  3. Agree by signature to a self-enforced code of ethics.
  4. At least one letter of support from manager/supervisor or city or county leader.
  5. Completion of formal application stating why the applicant wants to enroll in this program, what he or she brings to the class, and the students’ expectations.
  6. Ability to pay upon acceptance a tuition/registration. Sorry, no partial  or payments allowed, credit cards and checks accepted.
    *Perspective students may petition the program director for waiver of any of the above requirements.  Petitions may include a rationale for the request of waiver.

Grading will be done on a pass-fail basis, with required attendance. Missing assignments and or missing classes require a make-up exercise or particular class will need to be taken again at a later time and program. Students exhibiting exceptional merit, will be eligible to receive their CGCIO™ with “Honors”.



A total of 60 contact hours are required to maintain the CGCIO™ designation within a three year period starting after graduation



Fees/tuition are not refundable under any circumstance.






One (Live)

The Future CIO Leader 
  • Environmental Scan
  • Pitfalls & Opportunities
  • Required Skills
  • CGCIO Program
  • Personal Assessment
  • Review of course
Two (Virtual)

CIO Leadership 
  • Skill Sets
  • Self-assessment
  • Leading Change
  • Trends
  • Traits
Three (Virtual)

Emerging Technologies
  • Cloud solutions
  • Outsourcing
  • Mobility
Four (Virtual)

Network Security and Emergency Planning
  • Best Practices
  • C00P
  • Energy Assurances
  • Thought leadership  
Five (Virtual)

 Human Resources and IT
  • The new demographics 
  • Economic challenges 
  • Recruiting & retaining talent 
  • Unions and policies 
Six (Live)

Leadership Styles & Profiles


Communication for Results 
  • Leadership types and implications 
  • Effective communication role-playing 
  • Dealing with elected officials and the public 
Seven (Virtual) 

Strategic Planning/Smart Cities/ERP
  • Capital/infrastructure planning 
  • Unifying potential 
  • Managing expectations 
  • Scorecard and IT metrics
Eight (Virtual) 

Managing Change
  • Best practices in change management 
  • Applying what we know 
Nine (Virtual) 

Budgeting & Financing
  • Understanding financing in all its forms in the public sector
  • Best practices on developing sound ROIs 
  • Managing cost 
Ten (Virtual) 

Assessing Organizational Effectiveness 
  • Self-assessment 
  • Self-assessment toll exercise 
  • Factors of healthy organizations 
Eleven (Virtual) 

Digital Ethics 
Project & Risk Management 
  • Tools for risk management plan 
  • Risk identification (financial, technical, budgetary)
  • Portfolio management 
  • Risk mitigation techniques 
Twelve (Live) 

Capstone Presentation
  • Individual presentations 
  • Unifying Themes 
  • Graduation Ceremony 
  • Pictures

Instructor Biographies

Dr. Alan R. Shark 

The course will be led by Dr. Alan R. Shark and one other noted expert with other experts will participate as needed.


Dr. Alan R. Shark is the Executive Director of PTI and Associate Professor of Practice Professor at Rutgers University School of Public Affairs and Administration.  Dr. Shark’s career has spanned over 29 years as a highly recognized leader in both the nonprofit management and technology fields, with an emphasis on technology applications for business and government. He is an assistant professor at Rutgers University where he teaches a masters level course on technology and public administration.
He is the recipient of the prestigious 2012 National Technology Champion Award from the National Association of State Chief Information Officers. The award is in recognition for his outstanding contributions promoting government performance excellence through sound information technology solutions, policies and practice.
He is the author of the 7 Trends That Will Transform Local Government Through Technology and is co-author of the book Web 2.0 Civic Media in Action (2011), and an author and Executive Editor of the book CIO Leadership for State Governments: Emerging Trends and Practices (Spring 2011). Dr. Shark also was Executive Editor of the book CIO Leadership for Cities and Counties: Emerging Trends and Practices (2009) as well as Beyond e-Government: Measuring Performance (2010) and Beyond e-Government & e-Democracy: A Global Perspective published in 2007.
Before coming to PTI, he was president and CEO of the American Mobile Telecommunications Association. At the Water Environment Federation, he was the associate executive director for marketing and communications, and publisher.
Dr. Shark was elected a Fellow of the National Academy of Public Administration, as well as a Fellow of the American Society of Association Executives and a Fellow of the Radio Club of America. He received a doctorate in public administration from the University of Southern California. 


Clifford M. Clarke

Assisting Dr. Shark is Clifford M. Clarke, Chief Information Officer for PTI. Clarke serves as Executive Director of Computer and Technology Services for Ivy Tech Community College–Northeast, Fort Wayne, IN. Clarke has served as CIO/ CTO for the City of Fort Wayne. He holds an MBA with concentrations in Entrepreneurship and Human Resource Management, is a Certified Project Management Professional, a Certified Information Security Manager, Certified in Risk and Information Systems Control, and Certified in the Governance of Enterprise Information Technology. Clarke has more than 30 years of IT experience and a wealth of leadership expertise.




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